In these Terms and Conditions "we" and "us" mean solarenergystore.com.au of 1/3 Tollis Place, Seven Hills, NSW 2147 Australia, and "you" means you the customer.

These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

We only sell and ship Products within Australia. We will not make deliveries outside of Australia.

If you are under the age eighteen (18) years you cannot place orders with solarenergystore.com.au.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.

Should solarenergystore.com.au suffer any damage or other losses as a result of a transaction entered into by a minor, solarenergystore.com.au reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with solarenergystore.com.au.

You may place an Order by filling in the Order Form on the solarenergystore.com.au Web Site and clicking the "Submit My Order" button.

When you place your Order, we will issue you with an Order Number. We will do this by email.

By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the solarenergystore.com.au website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products; however solarenergystore.com.au will make every effort to supply Products to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. solarenergystore.com.au and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

solarenergystore.com.au currently accepts Cash on pick up Visa, MasterCard Check, Money order and Direct deposit only.

Payment processing will not begin until we receive all the information we need.

Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day.

Business days are Monday through Friday, excluding NSW Public holidays.

We process credit card and PayPal payments after you click the "Submit My Order" button.

Where you pay by BPAY you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 5 days from the date that you receive your Order Confirmation.

If a BPAY payment is not received within 7 days from the date that you receive your Order Confirmation, solarenergystore.com.au reserves the right to cancel the transaction.

For credit card payments we will email a invoice to you with your Order Confirmation. Where you pay by Direct Deposit a tax invoice will be sent to you via email after your payment has been confirmed. Your order no is your proof of purchase.

Please Note:

solarenergystore.com.au purchases include GST.

solarenergystore.com.au always seeks to list Products with the most competitive prices.

solarenergystore.com.au reserves the right to change prices for Products displayed at solarenergystore.com.au at any time.

The price of products shown excludes shipping costs.

Shipping cost is shown separately on the product page but may be recalculated based on how many and what items you place in your shopping cart.

Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation.

When your Order items have been dispatched, if required we can supply you a tracking number for each order.

Delivery time takes up to 10 working days from the date your payment is received. Please note that Direct deposit payments take 1-2 business days to process.

solarenergystore.com.au makes every effort to deliver your Product according to the estimated delivery times provided by solarenergystore.com.au. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here.

We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.

Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier (Australia Post eParcel) will leave a card so you can pick-up your Product from your local Post Office. Where delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery.

We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.

Title and risk of loss to all Products will pass to you on delivery.

If you change your mind about a purchase or make an incorrect choice, we will provide you with a store credit for unopened products within 14 days of delivery. This excludes all delivery costs.

If the Product is damaged or Dead on Arrival, Dead Soon After Arrival or a Later Defect Product, we have indicated below what you should do and how solarenergystore.com.au will respond to the problem.

solarenergystore.com.au will not provide a refund or replace a product that has been misused, mishandled or incorrectly installed or serviced. It is the responsibility of the customer to ensure that all instructions and advice or warnings given by the manufacturer or supplier are followed.

For further assistance with product returns, please contact us by phone or email.

Statutory conditions and warranties apply. Nothing in these Terms and Conditions excludes the application of those statutory conditions and warranties.

For more information about your rights as a consumer, see the ACCC website at www.accc.gov.au or download a free copy of the Warranties and Refunds Guide athttp://www.accc.gov.au/content/index.phtml/itemId/322947.

A solarenergystore.com.au Product is considered DOA if it shows symptoms of a failure, or is discovered to be broken or defective when first taken from its packaging.

A solarenergystore.com.au Customer Service Representative will provisionally determine whether the Product is DOA. Where a Product is provisionally determined as DOA we will arrange to provide a full refund or a replacement product, depending on your choice.

Where solarenergystore.com.au has provisionally determined that a Product is DOA, return shipping will be arranged at the expense of solarenergystore.com.au.

If the Product is deemed by Customer Service NOT to be DOA, and is not covered by a warranty, solarenergystore.com.au may refuse to replace the Product or give you a refund for the Product.

When a Product is replaced, your replacement Product becomes your property and the returned DOA Product becomes our property. Replacement Products are provided with the same warranty as the returned Product.

When a refund is given, the returned DOA Product becomes our property.

If you find a defect in a Product within a reasonable time after delivery and before you have used it a lot (30 days as a rule of thumb) you should notify solarenergystore.com.au and your claim will be treated in the same way as a DOA product (see "Dead On Arrival Products").

If the Product is not DOA or DSAA and you find that the Product has a defect or a problem within a reasonable time during which it should not have that defect or problem, it is a LD Product. solarenergystore.com.au will exchange the LD Product where possible, or refund you the purchase price of the Product.

A reasonable time is the amount of time that is reasonable to expect, given the cost and quality of the item and the amount and type of usage. Only rarely will that period exceed one year and usually it will be much shorter.

We encourage the notification of claims within 90 days by offering to pay for the return of a Product where a claim is notified within that time and we provisionally determine that the Product is LD. Other cases will be considered on their merits.

Where claims are made more than 90 days after delivery, we will need full details about the way the LD Product has been used and it may be necessary for us to make further inquiries.

When a claim for a LD is made, a solarenergystore.com.au Customer Service Representative will provisionally determine whether the Product is LD. Where a Product is provisionally determined as LD we will arrange to provide a replacement product or a refund.

Where solarenergystore.com.au has provisionally determined that a Product is LD, return shipping will be arranged at the expense of solarenergystore.com.au if the claim has been notified to us within 90 days of delivery. Other cases will be considered on their merits.

If the Product is deemed by Customer Service NOT to be LD, and is not covered by a warranty, solarenergystore.com.au may refuse to replace the Product or give you a refund for the Product.

Where a refund is given for a LD product, it may be given as a Refund Credit to Your Account.

The delivery time for replacing the Product will be the same as stated for the original Product.

Replacement Products are provided with the same warranty as the returned Product.

A Return Authorisation (RA) number is required for replacement Products and refunds.

Where Customer Service has provisionally determined that a Product is DOA, DSAA or LD, Customer Service will issue you with an RA. Products cannot be returned without an RA. The Product should be returned to solarenergystore.com.au within 30 calendar days of the issuance of the RA. Where possible, all Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product.

DOA, DSAA and LD Products must be returned whenever we agree to provide you with a refund or replace the Product.

Where you received a DOA, DSAA or LD Product by Australia Post eParcel, Customer Service will email you a PDF voucher containing an RA which you must affix to the product. solarenergystore.com.au will pay for returned DOA or DSAA items automatically if you notify us of your claim within 30 days of delivery. For LD items . the relevant period is within 90 days of delivery (other cases will be considered on their merits). You must then leave the Product at any Australia Post Office.

Where you have received a DOA, DSAA or LD Product by our courier service, we will make arrangements with our courier service for collection of the Product, and will notify you when they will collect the Product from you. Customer Service will email you a PDF voucher containing an RA which you must affix to the product.

Some Products sold through solarenergystore.com.au are serviced and supported by the manufacturer or supplier in accordance with the warranty information provided on the listing. solarenergystore.com.au recognises customers purchasing some products, such as electronics and computers; require a high level of support therefore we would ask you to contact the manufacturer or supplier for trouble-shooting assistance. If the manufacturer or supplier is unable to assist, solarenergystore.com.au will replace the item, issue a refund or otherwise provide a remedy.

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other solarenergystore.com.au Products that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other solarenergystore.com.au Products, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request.

Whilst solarenergystore.com.au employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, solarenergystore.com.au will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of solarenergystore.com.au. Any unauthorised assignment shall be deemed null and void.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.

solarenergystore.com.au reserves the right to change the Terms and Conditions of sale at any time.

No solarenergystore.com.au employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

solarenergystore.com.au shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of solarenergystore.com.au, and solarenergystore.com.au shall be entitled to a reasonable extension of time for the performance of such obligations.

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.